Support and safety

We can help with bookings, payments, provider access, disputes and account requests.

Registered office:
TEKTC GROUP LTD
71–75 Shelton Street
London, United Kingdom
WC2H 9JQ

Emergency danger

If anyone is in immediate danger, call 999 or 112. RescueLink is not an emergency-response service.

What to include

Include the email on your account, your job reference where available, and a short description. Do not send card numbers, account passwords or unredacted identity documents by email.

Report a service or payment issue

Use “Report an issue” in the completed job where possible. Include photos and timing details only when safe to do so. We preserve job evidence while investigating.